DENT 3005: Introduction to Pharmacology1
Medical emergencies: dental setting2
Acknowledgement of country
The University of Western Australia acknowledges that its campus is situated on Noongar land, and that Noongar people remain the spiritual and cultural custodians of their land, and continue to practise their values, languages, beliefs and knowledge.
Artist: Dr Richard Barry Walley OAM
Learning Outcomes & Objectives3
- Recognise basic drugs and equipment(s) for emergency situations
- Understand the use of these drugs and equipment(s) for various situations
- Recognise common medical emergencies in the dental setting
- Accurately assess and implement emergency protocols according to therapeutic guidelines
Medical emergencies in the dental setting45
- Diagnose & treat medical emergencies
- Relating to dental tx, patient’s medication(s)/medication condition(s), LA systemic adverse effects etc
- Dental staff must be prepared to provide BSL
- Common emergent problems
- E.g. Syncope, hyperventilation syndrome, acute angina, allergies
- Basic emergency kit in the clinic?
- Medications and equipment(s)
In an emergency call Triple Zero (000) for an ambulance
| 1 | 2 | 3 |
|---|---|---|
| Danger? | Response? | Send for help! |
| Is there a danger to yourself, others or the patient? | Check the patient for a response: | Call Triple Zero (000) for an ambulance or ask a bystander to make the call. |
| - If no, check for a response 2. | - ask name | Stay on the line. |
| - If yes, and if safe to do so, remove the danger or remove the patient from danger. Check for a response 2. | - squeeze shoulders. | If alone with the patient, first roll into the recovery position before leaving to calling for an ambulance. |
| If no response, send for help 3. | Check airway 4. | |
| If yes, there is a response: | ||
| - reassure the patient and make comfortable | ||
| - monitor breathing and response | ||
| - manage injuries. |
| 4 | 5 | 6 | 7 |
|---|---|---|---|
| Airway? | Breathing? | CPR! | Defibrillate! |
| Open the patient’s mouth and check for foreign material. | Tilt the patient’s head back and check for normal breathing. | Start CPR - 30 chest compressions : 2 breaths | Apply an AED if available. |
| If no foreign material – | - Look, listen and feel for 10 seconds. | Continue CPR until: | - Follow the voice prompts. |
| - leave in position found and open the airway | If not breathing normally – | - help arrives | - If the patient starts breathing normally and is responsive, turn into the recovery position. |
| - check breathing 5 | - ensure an ambulance has been called | - the patient starts breathing normally | - Do not remove the AED pads. |
| If yes, there is foreign material – | - start CPR 6. | - or you are physically unable to continue. | - Monitor breathing and response. |
| - roll the patient into the recovery position. | If yes, breathing normally – | - Manage injuries and shock. | |
| - open the airway with a chin lift. | - roll into the recovery position | Infant Adult/ child | - Be prepared to restart CPR. |
| - clear the airway. | - ensure an ambulance has been called | ||
| - check breathing 5. | - monitor breathing and response | ||
| - manage injuries. |
4 Airway? 5 Breathing? 6 CPR! 7 Defibrillate?
Emergency Drugs6
- Adrenaline [anaphylaxis]
- Sufficient qty to provide 2 doses
- Preloaded auto injections: preferred, available in Epipen & Anapen
- Need to know how each device works
- Ampoules: calculate dose per weight and draw required amount
- Glucose [hypoglycaemia]
- Readily available product: juice box, honey, jelly-beans etc
- Pure glucose preps: glucose gel, tablets
- GTN [angina/ACS]
- GTN sprays: longer shelf life, ease of administration
- Salbutamol inhaler [acute asthma attack]
- Ideally with a spacer device
- Aspirin [suspected MI]
Emergency Equipment7
- Oxygen: mask (6–8 L/min) or nasal prongs (2 L/min); bag-valve mask if not breathing
- Airways: disposable oral airways for ventilation support
- Adrenaline: 2 doses for anaphylaxis (prefer autoinjector)
- Salbutamol inhaler + spacer: for asthma attacks
- GTN spray: for angina/cardiac events
- Glucose: juice, gel, or tablets for hypoglycaemia
- Aspirin: for suspected MI
- Monitors: pulse oximeter, BP monitor, blood glucose monitor
- AED: for cardiac arrest
Allergy8
Common allergens
- Latex (gloves, rubber dam) → delayed hypersensitivity
- Acrylates → contact dermatitis (esp. with frequent exposure)
Urticaria (hives)
- Itchy, fluid-filled red lesions; last minutes to 24 hrs
- May progress to angioedema (deep tissue swelling: lips, tongue, face)
- Anaphylaxis signs: laryngeal swelling, hypotension, bronchospasm
Drug reactions
- May be delayed (days after starting)
- Urticaria may persist after stopping the drug
Management9
- For mild urticaria or angioedema:
- Stop dental treatment.
- Remove or stop administration of the allergen.
- Recommend an oral antihistamine (e.g., cetirizine, loratadine).
- For extensive urticaria or angioedema, or swelling involving eyelids, lips or tongue:
- Stop dental treatment.
- Remove or stop administration of the allergen.
- Refer for urgent medical attention; systemic corticosteroids may be indicated (e.g., prednisone).
- For urticaria or angioedema with associated hypotension and evidence of anaphylaxis:
- Stop dental treatment.
- Remove or stop administration of the allergen.
- Call 000.
- Give intramuscular injection of adrenaline (epinephrine) (see Figure 13.44).
Antihistamines10
- MOA: prolong inhibitory postsynaptic potential
- Drug interactions
- Phenobarbital + metronidazole
- Other CNS depressants: monitor sedation
- CYP3A4 substrates: clarithromycin, codeine, erythromycin, azoles, oxycodone, tramadol…
- ADR
- Sedation, cognitive impairment, altered mood and behaviour
- [Rare]: exfoliative dermatitis
| Generic name | Brand Name |
|---|---|
| Sedating | |
| Cyclizine | Nausicalm |
| Cyproheptadine | Periactin |
| Dexchlorpheniramine | Polaramine |
| Diphenhydramine | Unisom |
| Doxylamine | Restavit |
| Promethazine | Phenergan |
| Non-sedating | |
| Bilastine | Allertine |
| Cetirizine | Zyrtec |
| Desloratadine | Desonex |
| Fexofenadine | Telfast |
| Loratadine | Claratyne |
Anaphylaxis11
- Severe hypersensitivity reactions with rapid development of life-threatening respiratory and/or circulation problems
- Triggers: foods (including additives, eg metabisulfite), drugs, insect stings, blood products, latex (eg surgical gloves)
- Symptoms: appear within minutes to several hours
- Rationale for drug use
- Prevention of serious complications and death
- Cardiorespiratory support
- Symptom relief
Anaphylaxis: management12
- Stop dental treatment!
- Remove or stop administration of the allergen
- Lie the patient flat
- Give an intramuscular injection of adrenaline (epinephrine):
- Adrenaline (epinephrine) intramuscularly [preloaded autoinjector] into the anterolateral thigh
- Adult or child more than 20 kg: 300 micrograms
- Child 10 to 20 kg: 150 micrograms
- OR
- Adrenaline (epinephrine) intramuscularly, into the anterolateral thigh
- Adult and child: 10 micrograms/kg up to 500 micrograms (0.5 mL of 1:1000 solution)
- Adrenaline (epinephrine) intramuscularly [preloaded autoinjector] into the anterolateral thigh
- Call 000 – the patient must be taken to an emergency department
- Start supplemental oxygen and airway support if needed
- Be prepared to start CPR
- Repeat adrenaline (epinephrine) every 5 minutes until the patient responds, or assistance arrives
EpiPen® and Anapen® Selection and Instructions13
- Older children and adults over 50kg
- EpiPen® 300mcg
- Anapen® 500mcg
- Babies and children 7.5 – 20kg
- EpiPen® Jr 150mcg
- Children and adults over 20kg
- EpiPen® 300mcg
EpiPen® instructions
- Form fist around EpiPen® and PULL OFF BLUE SAFETY RELEASE
- Hold leg still and PLACE ORANGE END against outer mid-thigh (with or without clothing)
- PUSH DOWN HARD until a click is heard or felt and hold for 3 seconds REMOVE EpiPen®
Anapen® instructions
- PULL OFF BLACK NEEDLE SHIELD
- PULL OFF GREY SAFETY CAP from red button
- PLACE NEEDLE END FIRMLY against outer mid-thigh at 90° angle (with or without clothing)
- PRESS RED BUTTON so it clicks and hold for 3 seconds. REMOVE Anapen®
Syncope14
| Scenario | Actions |
|---|---|
| Patient feels faint | - Stop dental treatment - Tilt chair back to horizontal if in chair - If not in chair, have patient lie down - Raise legs - Measure heart rate - Talk to assess consciousness |
| Patient loses consciousness | - Stop dental treatment - Raise legs, head lower than heart - Tilt chair to horizontal position - Measure BP and heart rate - Allow slow recovery under supervision - Check standing BP and ability to stand unassisted - Consider medical referral if elderly, slow recovery, or repeated syncope |
| No return of consciousness | - Call 000 - Start basic life support - Place patient on their side - Continue care until patient regains consciousness or help arrives |
ACS or Acute Angina15
| Scenario | Action | Details |
|---|---|---|
| Prevention | Ensure patient brings medication | Patients with angina should have glyceryl trinitrate spray/tablets readily accessible during dental visits |
| If Chest Pain Occurs (Known Angina History) | 1. Stop dental treatment | Immediately discontinue the procedure |
| 2. Monitor vital signs | Measure BP, HR, and SaO₂ | |
| 3. Assess consciousness | Talk to the patient | |
| 4. Administer glyceryl trinitrate | - Spray: 400 micrograms sublingually, repeat every 5 mins, max 3 doses if tolerated. - Tablet: 300–600 micrograms sublingually, repeat every 5 mins, max 3 doses if tolerated | |
| 5. If pain >10 mins after 2 doses | Give a 3rd dose and treat as severe/new chest pain (see below) | |
| 6. If patient recovers | Do not resume treatment. Refer for medical evaluation even if they appear well | |
| If Chest Pain is Severe or New | 1. Call 000 | Emergency response is required |
| 2. Glyceryl trinitrate | For known angina patients, administer as above | |
| 3. Aspirin | 300 mg orally, chewed or dissolved before swallowing (for all patients) | |
| 4. Monitor vital signs | BP, HR, SaO₂ (oxygen saturation) | |
| 5. Oxygen therapy | Start if SaO₂ < 90%; titrate to 90–96% | |
| 6. Reassurance | Keep patient calm until help arrives | |
| 7. If patient loses consciousness | Start basic life support and use AED if available |
Endocrine Emergencies16
[Hypoglycemia]
| Scenario | Actions | |
|---|---|---|
| If the patient is conscious and cooperative | ||
| 1. Stop dental treatment | ||
| 2. Give glucose if available | - Adult: 15 g | - Child ≤5 years or ≤25 kg: 5 g |
| - Child ≥6 years or >25 kg: 10 g | ||
| 3. If glucose is not available | Give a fast-acting glucose-containing food or drink (see Note 1) | |
| 4. After 15 minutes | If no improvement, repeat glucose dose | |
| 5. If 3 or more portions are needed | Seek medical advice | |
| 6. If symptoms improve | Provide a longer-acting carbohydrate (e.g. sandwich, dried fruit, yoghurt) | |
| 7. After treatment | - Keep patient under observation - Do not allow patient to drive - Strongly advise medical review | |
| If the patient is drowsy, uncooperative or unconscious | ||
| 1. Stop dental treatment | ||
| 2. Call 000 | ||
| 3. If unconscious | Start basic life support (see slide #5) | |
[Hyperglycemia]17
- Advised patient to take their usual medications & seek medical review
- DKA or HHS
- Onset: over hours
- Symptoms: abdominal pain, nausea, vomiting, fatigue, SOB
- Patients taking SGLT2: call 000 if DKA
- If unwell
- Seek medical advice, call 000 or start BSL
Methaemoglobinaemia18
- Stop dental treatment.
- Call 000.
- Start supplemental oxygen and airway support if needed.
- Monitor blood pressure, heart rate and pulse oximetry until assistance arrives.
- Start basic life support if required (for ‘Basic life support flow chart’, see Figure 13.42).
Neurological emergencies19
[stroke]
- Stop dental treatment.
- Call 000.
- Measure blood pressure, heart rate and pulse oximetry.
- Start supplemental oxygen if is less than 90%, and titrate to 90 to 96% where possible.
- Maintain airway.
- Monitor vital signs until assistance arrives and start basic life support if required (for ‘Basic life support flow chart’, see Figure 13.42).
Do not give aspirin because it is difficult to identify if the stroke is haemorrhagic or ischaemic. = oxygen saturation
The F.A.S.T test: most common sign of stroke
- Face—check the face. Has the mouth drooped?
- Arms—can the patient lift both arms?
- Speech—is speech slurred? Does the patient understand you?
- Time—time is critical. If you see any of these signs, call 000 immediately.
[Seizure]20
| Action | Details |
|---|---|
| Stop dental treatment | Cease any dental procedures immediately |
| Ensure the patient is not in danger in the dental chair | Protect the patient from falling or lift them onto the floor if necessary |
| Turn the patient on their side (if possible) | Reduces the risk of aspiration |
| Avoid restraining the patient during the seizure | Restraint should only be used if essential to avoid injury |
| Wait until the seizure stops | Allow the seizure to end naturally |
| Assess consciousness | Talk to the patient to assess if they regain consciousness |
| Maintain airway | Ensure the patient’s airway remains clear |
| Remove vomit from the mouth or pharynx (if present) | Use high-volume suction after the seizure stops. Do not place anything in the mouth during the seizure |
| Further management for known causes (syncope, hypoglycaemia, stroke) | Follow specific advice for seizures caused by these conditions |
| For unknown cause or known epilepsy | If the patient recovers completely, observe for at least 30 minutes, and ensure they do not drive home. Provide a summary to the medical practitioner |
| If seizure or loss of consciousness lasts more than a few minutes or repeated seizures occur (status epilepticus) | Call 000, maintain airway, and monitor the patient until help arrives |
[Temporary periocular muscles paralysis]21
If temporary paralysis of the periocular muscles occurs:
- Stop the local anaesthetic injection and dental treatment.
- Explain what has happened and reassure the patient that the paralysis is temporary.
- Advise the patient not to rub the eyes.
- Close the eye and cover with two eye patches—fold the first patch in half and place over the eye, then tape the second patch over the top of the folded patch.
- Keep the patient under observation until the ability to blink starts to return. This usually happens within the hour, depending on the dose and strength of the local anaesthetic.
- The patient should not drive that day and should be escorted home.
- Check on the patient by phone later that day. If the patient has not fully recovered within 12 hours, medical review is required.
Ocular Emergencies22
[Chemical injuries]
- Stop dental treatment.
- Immediately irrigate the eye with water.
- Hold the eyelid open.
- Remove contact lens if present.
- Continue irrigation with water, poured from a cup or beaker or from a tap, for at least 15 minutes.
- Do not use an eyecup because a continuous flow of water over the eye is required.
- If weak chemical injury and minor eye irritation have occurred, organise medical review for the same day.
- If caustic chemical injury or a marked inflammatory response has occurred, call 000 and continue irrigation until assistance arrives.
- Inform the medical team which chemical caused the injury.
[Foreign bodies]23
- Stop dental treatment.
- Immediately irrigate the eye.
- Hold the eyelid open.
- Do not touch the eye surface.
- Do not attempt to remove the foreign body.
- If the foreign body does not dislodge following a short attempt at irrigation, transfer the patient to an emergency department.
- If the patient has any ongoing symptoms despite apparent removal of the foreign body, organise prompt medical review.
[Penetrating injuries]24
- Stop dental treatment.
- Call 000—the patient must be taken to an emergency department urgently.
- Do not attempt to remove the penetrating object from the eye.
- Do not irrigate the eye.
- Prevent the patient from rubbing the eye.
- Cover the eye with an eye shield, or use the base of a polystyrene cup and tape it on so it rests on the bony rim of the eye socket.
- Keep the patient calm until assistance arrives.
- Describe the object that penetrated the eye to the medical team (or show them a similar instrument).
[Unilateral blindness]25
If unilateral blindness occurs following injection of dermal fillers:
- Stop treatment.
- Call 000—the patient must be transferred to an emergency department urgently.
- Note the time of onset of blindness.
- As long as this does not delay transfer to an emergency department:
- assess the visual deficit
- assess the presence of any symptoms of stroke (eg facial weakness, unilateral weakness, difficulty with speech)
- assess the presence of any cutaneous symptoms or signs (eg pain, blanching of the skin).
- If hyaluronic acid was used as the dermal filler, inject hyaluronidase if appropriate [NB1].
NB1: Hyaluronidase is essential for the management of serious adverse effects associated with hyaluronic acid; practitioners using hyaluronic acid must be familiar with the use of hyaluronidase.
Hyperventilation syndrome26
If hyperventilation syndrome occurs:
- Stop dental treatment.
- Encourage the patient to slow their breathing, and to breathe in through their nose and out through their mouth.
- Reassure the patient, explain the cause of the symptoms, and have them talk to you.
- Re-breathing into a bag is not recommended.
If the patient does not rapidly recover, review the diagnosis.
If acute symptoms persist for more than 5 to 10 minutes:
- Call 000.
- Monitor the patient until assistance arrives.
| Symptoms | Signs |
|---|---|
| Light-headedness | Rapid breathing |
| Dizziness | Occasional deep sighing breaths |
| SOB | Rapid heart rate |
| Feeling of panic & impending death | Altered consciousness |
| Blurred vision | involuntary contraction of hands & fingers |
| Tingling in fingers, toes & lips | |
| Feeling of detachment |
Acute Asthma27
| Step | Action |
|---|---|
| Stop dental treatment | Sit the patient upright |
| If the asthma attack is mild or moderate | |
| Give 4 puffs of salbutamol inhaler via spacer | 1 puff at a time, shake the inhaler before each puff |
| Instruct the patient | Take 4 breaths in and out of the spacer after each puff |
| Wait | Wait 4 minutes |
| If there is little or no improvement | Give another 4 puffs using the same technique |
| Assess the patient’s status | If little or no improvement, manage as for a severe attack (see below) |
| If the asthma attack is severe or life-threatening | |
| Call 000 | Call for emergency assistance |
| Start supplemental oxygen and airway support | If needed, initiate supplemental oxygen and airway support |
| Give salbutamol inhaler via spacer | Shaking the inhaler before each puff: - Adult and child 6 years or older: 12 puffs - Child younger than 6 years: 6 puffs |
| Instruct the patient | Take 4 breaths in and out of the spacer after each puff |
| If spacer not available | If a nebuliser is available, give salbutamol 5 mg by nebuliser driven by oxygen |
| Reassess | Reassess the patient’s status within minutes |
| While waiting for assistance to arrive | |
| Repeat salbutamol dose as needed | At least every 20 minutes, using the same technique |
| If life-threatening | Give salbutamol continuously |
| Monitor the patient | Continue monitoring the patient’s status |
Inhaled/swallowed objects28
| Action | Details |
|---|---|
| Stop dental treatment | Immediately stop dental treatment if an object is suspected to have fallen down the oropharynx |
| Check for the object | Check the patient's mouth or clothes to see if the object is present. If found, remove it |
| Upright position | If the object is not found, put the patient in an upright position |
| Medical assessment | Refer the patient for further medical assessment. If the patient is stable and asymptomatic, complete dental treatment before referral |
| Signs of airway obstruction | |
| If the patient is conscious with signs of airway obstruction, proceed with the following steps: | |
| Call 000 | Call emergency services (000) |
| Reassure the patient | Reassure the patient and encourage deep breathing and coughing to dislodge the object |
| Back blows | If coughing is ineffective, give up to 5 back blows between the shoulder blades using the heel of the hand (check effectiveness after each blow) |
| Chest thrusts | If back blows are ineffective, give up to 5 chest thrusts at the same compression point as CPR (check effectiveness after each thrust) |
| Alternate back blows & chest thrusts | Alternate between back blows and chest thrusts until the obstruction is relieved or help arrives |
| Unconscious patient | |
| If the patient becomes unconscious, follow these steps: | |
| Call 000 | Call emergency services (000) |
| Inspect & remove object | Inspect the back of the throat for the foreign object and remove it if possible |
| CPR | Start CPR |
| Cricothyroidotomy | Clinicians with appropriate expertise and equipment should consider performing cricothyroidotomy |
| Avoid abdominal thrusts | Abdominal thrusts (Heimlich manoeuvre) are not recommended due to the risk of internal organ damage |
References29
- Australian Medicines Handbook Online [Internet]. Adelaide (AU): Australian Medicines Handbook Pty Ltd;2000. Allergy & Anaphylaxis; [updated 2025; cited 2025]. Available from: UWA Onesearch
- Oral and Dental Expert Group. Therapeutic Guidelines Oral and Dental (Version 3). Therapeutic Guidelines Ltd:2019
- Australian and New Zealand Committee on Resuscitation (ANZCOR). ANZCOR basic life support flowchart. East Melbourne: Australian Resuscitation Council; 2016. https://resus.org.au/guidelines/flowcharts-3/
- Anaphylaxis: emergency management for health professionals [wallchart]. Australian Prescr 2018;41(2):54. https://www.nps.org.au/australian-prescriber/articles/anaphylaxis-emergency-management-for-health-professionals
- Australian First Aid 5th Edition: DRSANCD Action Plan
- Morton Rosenberg. Preparing for medical emergencies. J. Am Dent Assoc 2010;141:16-19
- Aboud Adrenaline injectors [Internet]. Australia (AU): Allergy and Anaphylaxis Australia; 2024. Allergy & Anaphylaxis Australia; [updated Sep 2024; cited 2025]. Available from: https://allergyfacts.org.au/about-adrenaline-injectors/
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